Privacy Policy

What information do we collect?

We collect two categories of information. The first is information you provide directly: when you use our contact form, you submit your name, email address, and a description of your situation. We receive exactly what you type. We do not request payment information, government identification, or sensitive personal data through our website.

The second category is information collected automatically when you visit our site. This includes your IP address, the pages you visit, the browser and device type you use, the referring website, and the time and duration of your visit. This information is collected through standard server logs and, where you have consented, through cookies and similar tracking technologies.

Why do we collect this information?

Information you submit through the contact form is used solely to respond to your inquiry and to assess whether the platform may be useful for your situation. We do not use your contact form submission for marketing purposes without your explicit consent.

Automatically collected information is used to understand how the website is being used so we can improve it, to diagnose technical problems, and to maintain the security of our systems. This is a legitimate interest under applicable privacy law.

Do we share your information with third parties?

We do not sell your personal information. We do not share your information with advertisers. We may share information with service providers who help us operate the website, such as hosting providers and analytics services, but only to the extent necessary for those services and subject to appropriate data protection agreements.

We may disclose information if required by law, court order, or lawful governmental request, or where necessary to protect the rights, property, or safety of our users or the public.

How long do we retain your information?

Contact form submissions are retained for as long as necessary to address your inquiry and for a reasonable period thereafter in case of follow-up. Server log data is typically retained for up to 90 days. Where you have an ongoing relationship with us, we retain relevant correspondence for the duration of that relationship and a reasonable period after it concludes.

You may request deletion of your personal information at any time by contacting us at [email protected]. We will process such requests in accordance with applicable law.

What are your rights regarding your personal information?

Depending on your state of residence, you may have rights under applicable US privacy law, including the CCPA. These rights may include:

• The right to know what personal information we hold about you
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at [email protected] or by phone at +1 610-449-8030. We will respond within 45 days as required by applicable law.

How do we handle children's privacy?

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a child has submitted information through our site, please contact us immediately.

How do we protect your information?

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption. Access to contact form submissions is limited to personnel who need it to respond to inquiries.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

Do we use cookies?

Yes. We use cookies and similar technologies. Our Cookie Policy, available at cookies.html, provides full details about the types of cookies we use, their purpose, and how you can control them. By continuing to use our site after being presented with our cookie consent notice, you acknowledge our cookie practices.

What about links to other websites?

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external site you visit through a link on our platform.

How will we notify you of changes to this policy?

If we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes your acknowledgment of the updated policy.

How can you contact us about privacy?

For any questions, concerns, or requests related to your privacy or this policy, contact us at: